Privacy Policy

Last Updated July 1, 2024

This Privacy Policy (“Policy”) is applied to pandorasolutions.co and Pandora Solutions, LLC (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include pandorasolutions.co. The Company’s website is an informative site. By using the Company website, you consent to the data practices described in this statement.

At Pandora Solutions, we respect your right to privacy.

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to the Company when you elect to use certain products or services. These may include: (a) sending us an email message; (b) signing up for billing and invoicing. In such cases, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future, in such a case, you will be notified.

Use of your Personal Information

The Company collects and uses your personal information in the following ways:

  • To operate and deliver the services you have requested
  • To provide you with information, products, or services that you have requested from us
  • To provide you with notices about your billing account with us
  • To carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including billing and services
  • To notify you of changes to our Privacy Policy
  • In any other way we may describe when you provide the information
  • For any other purpose with your consent.

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

Sharing Information with Third Parties

The Company does not sell, rent or lease its customer lists or personal information to third parties.

The Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your uniquely personal identifiable information (email, name, address, phone number) is transferred to a third party with your consent. The Company may share data with trusted partners to help perform statistical analysis, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain confidentiality of your personal information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith that such action is necessary to: (a) confirm to the edicts of the law or comply with legal process served on the Company or the website; (b) protect or defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

Opt-Out of Disclosure of Personal Information

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:

  • The categories of personal information that we disclosed about you for a business purpose.

You have the right, under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data and data protection laws, as applicable, to opt out of the disclosure of your personal information. If you exercise your right to opt out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of such information. To opt out of the disclosure of your personal information, send us an email at contact@pandorasolutions.co and the Company will comply with the policy stated above.

Tracking User Behavior

The Company does not track user behavior by use of personally identifiable information. However, the Company may keep track of the pages our users visit within the Company, in order to determine what Company services are the most popular. This data is used within the Company to optimize the website and the user experience tied to the Companys' website.

Automatically Collected Information

The Company reserves the right to automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and associated website addresses within pandorasolutions.co. This information is used for the operation of the service, to maintain a high-quality level of service, prevent malicious use of the Company website, and to provide general statistics regarding the use of the Company’s website.

Right to Deletion

Subject to certain exceptions set out below, on request of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your information if necessary to:

  • Complete a business transaction for which personal information was collected
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided by law
  • Comply with the California Electronic Communications Privacy Act
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parents or guardians for permission to use this website.

Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you when you next visit the website. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgement of the modified Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:

Physical Address:
Pandora Solutions, LLC
PO Box 264
10449 White Granite Dr. Oakton, VA 22124-0241